Counted per day, per channel, per outcome

Rolled up per day, per workspace, per channel:

Replies are bucketed by hour across the whole day, with the peaks surfaced. This is the report most likely to change something: for most Indian B2B audiences, response is concentrated in a few hours, and moving a send by two hours is a bigger lever than rewriting a subject line.

It also has to be read against the send window — if you only ever send between 9:30am and 6:30pm, the buckets outside those hours are quiet because you were, not because your audience was.

Per-lead rather than per-campaign: a point total built from what each lead actually did, across every channel. A reply is worth fifteen times a send; an unsubscribe costs fifty. The full table is published, which is unusual and deliberate — a score you cannot audit is a score you cannot argue with.

• A single workspace "health" or "engagement" score. It would be quoted and would change nothing.
• Benchmarks against other customers. There is no dataset here that would make one honest, and using customer data for it without saying so would be worse.
• Predicted revenue. The inputs would be your assumptions; the ROI calculator does that arithmetic openly instead.
• Individual-level tracking beyond what the outreach itself produces. No cross-site tracking, no third-party analytics on customer data.

Analytics are workspace-scoped and isolated at the database level. Data access is logged, which is a DPDP requirement rather than a feature — but it is also the thing that makes “isolated” a checkable claim rather than an assurance.

The details are in the privacy policy and the DPDP compliance page.

Why is there no "engagement score" for the workspace?

Because a single blended number tells you that something moved without telling you what, and it is the metric most likely to be quoted in a meeting and least likely to change a decision. Sends, replies and meetings are separate counts on purpose.

Can I see which of my leads opened an email?

Open and click events are recorded per lead and feed the lead score. Treat opens as weak evidence — image-blocking and privacy proxies make them unreliable everywhere, which is why an open is worth 5 points and a reply is worth 15.

Does Rechlio see my analytics?

Your campaign data is yours and workspace-isolated. Rechlio does not publish benchmarks derived from customer data, and if that ever changes it will be aggregate, disclosed, and never traceable to a workspace.